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LEGAL

Terms

Last updated November 7, 2026

These terms apply when you use awperformance.co or buy anything from AW Performance, which is run by Anthea Wong (“AW Performance”, “we”, “us”). By booking, buying, or using the site, you agree to them. Questions? Email contact@awperformance.co.

1. What AW Performance is, and isn’t

AW Performance offers advisory, coaching, and educational resources focused on self awareness, decision making, mindset, and athletic performance.

  • It is coaching and education. It is not therapy, counselling, or a substitute for mental health care.
  • Athlete nutrition coaching is education, not a prescription. It is not the same as a consultation with a registered dietitian or nutritionist, and it does not include personalised meal plans or medical advice.
  • Always speak to a doctor or qualified health professional about medical conditions, injuries, eating concerns, or before making significant changes to your diet or training.
  • If you are in crisis or need urgent help, contact your local emergency services.

Results depend on you and many factors outside our control, so no specific outcome is guaranteed.

2. Investment and payment

All investments are in US dollars (USD). Payments are processed securely by Stripe. We never see or store your full card details. Investments may change, but you always pay the amount shown when you buy.

3. Digital resources and pre orders

  • Digital resources are delivered by email to the address you use at checkout.
  • Pre orders are delivered by the date shown when you buy. If a release is delayed, we’ll email you a new date, and you can choose a full refund instead.
  • Refunds: full refund any time before delivery. Because these are digital products, there are no refunds after delivery. For a bundle, refunds are available until the first item is delivered.

4. Athlete coaching packages

  • Strategy Call: full refund, or one reschedule, if you give at least 48 hours’ notice before your call. Missed calls or later changes are not refunded.
  • The Blueprint: full refund until you submit your intake questionnaire, as that’s when the work begins.
  • The Game Plan: full refund until your first call.
  • Monthly Coaching: a 3 month minimum. You can pay $1,200 upfront, or monthly. Monthly payments cannot be cancelled during the first 3 months. After that, coaching continues month to month until you cancel by email before your next billing date. There are no refunds for a month that has already started. Full refund if you cancel before your first call.

Athlete packages cover sports nutrition and other performance habits, such as recovery and sleep. Training guidance is only included if agreed separately. Mindset coaching is a separate add on.

Not the right fit: if your intake shows that this coaching isn’t right for you, for example because of a medical or disordered eating concern that needs a health professional, you’ll get a full refund.

Athletes under 18 need a parent or guardian’s agreement, given in the intake questionnaire, before coaching starts.

5. 1:1 advisory

Assessment calls are free. If you decide to work together, the format, schedule, investment, and terms for your advisory are agreed with you directly before you start.

6. Calls and messages

  • Please give at least 48 hours’ notice to move a call. Calls missed without notice may not be rescheduled.
  • Message support is for questions between sessions, with replies within 1 to 2 business days. It is not an emergency service.

7. Copyright and personal use

Everything on this site and in AW Performance resources, coaching materials, frameworks, worksheets, recordings, and blueprints is owned by AW Performance and protected by copyright. © AW Performance. All rights reserved.

When you buy something, you get a personal licence to use it yourself. You may not:

  • copy, share, forward, upload, or post it, in full or in part;
  • resell, give away, or rebrand it;
  • use it to coach, teach, or create products for other people.

Breaking these rules ends your licence and access, without a refund, and we may take further action.

8. Using the site

Please don’t misuse the site, try to break it, or submit false information. The site and its content are provided as is. To the extent the law allows, AW Performance isn’t liable for indirect losses, and our total liability for any purchase is limited to the amount you paid for it.

9. Privacy

How we handle your information is explained in the Privacy Policy.

10. Changes and contact

We may update these terms from time to time. The version on this page applies to purchases made while it was shown. Questions or refund requests: contact@awperformance.co.